OTTER NETWORK

You will need a laptop or desktop computer with the latest Chrome, Firefox, Safari, or Edge. Each of your devices will need internet access to run eithe...

We're excited to have you! On our homepage, click the "Sign Up" button.Fill in these fields and you'll be good to go!

We recommend having seaparte accounts - there is not a charge for adding a additional camera account. 

Click your user drop down in the top right corner - it looks like this: From the drop down, you'll have a few selections you can make.

Navigate back to the settings drop down and click "Billing Info", you'll be able to change your Payment Method as well as navigate through yo...

Should you need to change your password, navigate to the settings page and select "Change Password".

Head on back to the settings page and click "Streaming Platform" - you'll be able to connect YouTube, Facebook, and a custom RTMP stream.

Woohoo! To start a shoot, you have two options. You can select "New Shoot" in top Menu Bar or click the big green "Start Shoot" in the c...

This can be caused by a number of factors. The camera changes network connection during the shoot. The camera looses the internet connection. The camera...

Nope, Otter Camera and Otter Director were made to work in conjunction with one another.